Terms & Conditions
Welcome to Toylvia!
These Terms & Conditions govern your use of our website and services. By placing an order on toylvia.com, you agree to the following terms.
1. General Information
Toylvia™ is operated from Slovenia and ships worldwide. We take pride in offering fun, creative, and high-quality toys and collectibles to customers across the globe.
2. Orders & Payments
All prices are shown in your selected currency and include VAT where applicable.
We accept major international payment methods (PayPal, credit/debit cards, and other secure options).
Orders are processed once payment is confirmed.
3. Shipping & Delivery
We offer worldwide shipping 🌎 with tracking.
Most orders are dispatched within 2–5 business days, and delivery time varies by country.
Customers are responsible for providing a correct shipping address.
No customs hassle: We do our best to minimize delays or fees by working with reliable logistics partners.
4. Returns & Refunds
Your satisfaction matters! You can request a return or replacement within 30 days of receiving your order if the product is defective, damaged, or incorrect.
Refunds are processed to your original payment method once the item is received back.
For details, visit our Returns Policy page or contact us at support@toylvia.com
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5. Product Information
We strive for accurate descriptions and photos. However, slight color or design variations may occur due to lighting or manufacturing updates.
6. Privacy & Data Protection
Your personal data is securely processed according to GDPR and not shared with third parties, except for trusted logistics or payment partners necessary to fulfill your order.
7. Changes to Terms
Toylvia™ reserves the right to update these Terms & Conditions when needed. The most recent version will always be available on this page.
Thank you for shopping at Toylvia – where every toy brings joy! 💛