🚚 Toylvia Shipping Policy

🚚 Toylvia Shipping Policy

Last updated: February 2026

At Toylvia™, we’re committed to delivering your orders safely and on time, no matter where you are in the world.

1. Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
During peak seasons or promotions, processing may take slightly longer, but we always keep you updated by email.

2. Shipping Times

We ship worldwide using trusted carriers such as CJPacket, USPS, DHL, and Gofo Express.
Average delivery times:

  • 🇺🇸 United States: 7 to 15 business days

  • 🇪🇺 Europe (including Slovenia): 7 to15 business days

  • 🇬🇧 United Kingdom: 7 to14 business days

  • 🌏 Rest of World: 10 to 25 business days

Note: Delivery times may vary depending on customs, weather, or local postal delays.

3. Shipping Fees

Shipping costs are calculated at checkout based on weight, destination, and current courier rates.
We occasionally offer free shipping promotions on selected products or collections.

4. Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number and link.
You can also check your status at any time by clicking “Track Order” on our website or through your courier’s page.

5. Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, or local taxes.
These charges are determined by your local customs office and are not included in Toylvia’s prices.
Buyers are responsible for paying any applicable fees to release the shipment.

6. Wrong or Incomplete Address

Please double-check your shipping address and phone number before placing your order.
A valid, working phone number is required to ensure the courier can reach you for delivery.

Toylvia is not responsible for packages that are lost, delayed, or returned due to incorrect, incomplete, or unreachable contact information provided by the customer.
If a package is returned to us because of such errors, reshipping fees may apply.

7. Lost or Delayed Packages

If your order does not arrive within the estimated delivery time, please contact us at toylvia.store@gmail.com.
We will assist you in tracking the shipment and working with the courier to resolve the issue.

If an order is confirmed as lost or undelivered, you are eligible for a full refund or a replacement at no additional cost.
Our goal is simple, every Toylvia order should arrive safely, or your money is protected.

Our goal is simple: every Toylvia order should arrive safely, or you get your money back.

8. Pre-Orders or Special Items

Some unique or handmade items may have longer processing times.
Details will be clearly shown on the product page if applicable.

9. Contact Us

If you have any questions regarding shipping, please contact us at
📧 toylvia.store@gmail.com
🌍 Toylvia™ – Play. Collect. Smile. Worldwide.